Assistance Channels

  • 1 hour ticket response time
  • A one hour Inquiry Resolution Warranty

  • Our technical support crew is online round–the–clock to attend to all of your current help inquiries. Each ticket you submit to us is going to be taken care of within maximum 60 mins. If your problem demands aid from an admin, we are going to forward the ticket to the person on shift and will inform you that the issue will soon be resolved.

  • Top quality support service
  • Top–class Client Help And Support Service

  • Our technical assist crew will be online for you round–the–clock to to take care of all service demand tickets that you send. We offer client support for the software programs that are pre–configured on your web server. These include our in–house created Web Site Control Panel, the chosen Operating System along with the server management panel (with respect to the VPS type).

  • Intuitive help center
  • An Educational Help Zone

  • In the Web Site Control Panel that comes as a gift with the virtual server, you’ll discover an instructive Help section, consisting of all you need to know about working with your web sites and apps. We have included a wide range of how–to articles and video guides that demonstrate the fundamental website managing responsibilities in an easy to comprehend fashion.