Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Providing quality support in good time is our high priority, so that we back up each cloud packages plan with a 1–hour ticket answer warranty. As soon as you present a ticket or post an e–mail, our customer help support crew will do their best to supply the most appropriate solution to your case and to give you advice quickly.

  • Top quality support service
  • A Top–quality Support Service

  • Our customer assistance service is provided by a crew of educated professionals who are able to respond to your query asap. You’ll be able to speak to the support staff by starting a help support ticket from your Web Site Control Panel or by posting us an e–mail. On working days, you may as well contact us on the telephone or use the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • TheEasyWeb’s Control Panel provides a wide–ranging know–how base that is incorporated into all areas. In each part, you’ll find a Help button which will load for you a selection of step–by–step lessons on how to make use of a specific function or carry out a particular action. Moreover, we have prepared educational online videos so as to get a better idea of the Control Panel’s interface.