A 99.9% Server Uptime
The chief benefit of establishing your own cloud hosting system is that you don’t need to be worried about compatibility – you set up a given set of software tools in such a manner so as to work with a specific set of hardware elements. The end result is something way more stable and reliable, because there are fewer possible chances of failure. We’ve built our cloud hosting system atop time–tested hardware elements along with a strongly tweaked version of Security–Enhanced Linux so as to set up a truly safe and secure home for your own personal websites.
That is the reason why, with each of our cloud packages plans we offer a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it’s important to also build your own network infrastructure. This is the reason why we set up a custom–configured internal network in each one of our datacenters. Based on top–notch Juniper routers and switches, our internal network allows for super–fast data transmission speeds and is also completely redundant.
Thus, you will take advantage of a 99.9% network uptime in our USA located data center, in our United Kingdom located data center, in our Finland located data center, in our East Europe located data center as well as in our Australia located data center, no matter which web hosting solution you have opted for.
A 30–Day Money–Back Guarantee
Just like with every other service, if it’s your hard–earned money at risk, you cannot feel truly secure. That’s the reason why, with all our cloud hosting plans we offer a 30–day money–back guarantee. If you do not feel happy with our web hosting service or if you have to use a bit more powerful web hosting solution, such as a VPS hosting or a Linux dedicated servers hosting packages – you’ll receive your money back in full, without secret costs or refund taxes.
24/7 Technical Support
We have meticulously hand–picked each member of our 24x7 support team so that we can offer you the best support that you can get. Each one of our tech support engineers has lots of years of experience dealing with web hosting accounts behind his back, hence they know very well what they are doing. And they are at your disposal 24–7 – you will be able to contact them at any moment and they’ll respond as fast as possible.
Their average response time is less than 20 minutes, while with other web hosting vendors you need to wait for days. Moreover, we offer a 1–hour response time guarantee. No matter what happens, your enquiries will be responded to in less than one hour.